I just want to commend Douglas for the exemplary manner in which he has conducted himself with regards to the following;
1. Acceptance of the claim.
2.Request for documentation.
3.Acceptance of documentation and his PATIENCE, SYMPATHY and UNDERSTANDING WITH REGARDS TO THE MANNER OF DEATH.
4 COMMUNICATION-KEEPING US IN THE LOOP.
His general attitude towards thewhole claim process. I do know that he must be an asset to your company..
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