I'm a very happy woman today as appose to last night.
I was referred to a senior who sorted my issue out within minutes. She called be back when she said she would and went the extra mile to ensure that my issue was resolved to my satisfaction.
Thank you Charlene for the outstanding service. Your actions are a true reflection of what customer service is all about. Going the extra mile to ensure that we are well take care of and happy.
Regards
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