AfricaComplaints.com » Business & Finance » Complaint / review: Aon - Money debited for insurance I did not agree to | #196455

Aon
Money debited for insurance I did not agree to

I was phoned by a lady selling me a Beares Funeral Insurance, which I told I will have to source my family ID numbers as I was interested on the policy. She said the date of births were fine, but because I have a bad experience with this I told her she must phone again as I would have sourced the id numbers, which she never did instead 3 days down the line my account was debited with the R125.00 she has qouted me on.

Went to the bank to enquire as to what are the contact details of these people and to stop the debit. The bank asked me to phone the company so they can stop this debit as they cannot do it on their side. I then phoned Dave Newman (who is listed as a responsible person on the information provided by the bank) who then asked me to call Finrite/Aon Call Centre and ask for Robert Mpompoma, this was on the 26 June 2013 but to date I have not received any assistance instead I am sent from post to pillar whilst the debit is also going through on my account. Herewith are the dates that I have phoned Robert on 26/06, 9/7, 30/7, 14/8, 23/8, 30/8.

I want them to cancel this debit and reimburse me the money debited from my account without my consent.

Date:

Company: Aon

Country: South Africa   City: Head Office

Category: Business & Finance

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