My vehicle finance was approved online subject to verification. No one made contact to obtain the necessary documents to finalise the deal. The financial verification was approved after statements and drivers license were sent. Izaak Dada dealt with the application. He never phoned back after he promised to, he never replied to emails. This process took 2 weeks. He then came back and said the validation department cant approve due to a cc that was deregistered about 7 years ago, they cant find proof that there are no assets or liabilities. This is shocking. Do they not know that you cant deregister a cc if there are any liabilities? I sent proof from the [URL Removed] website that the company with its registration number was in fact deregistered. Izaak Dada failed to forward this to his manager as requested. I have confirmed with the Ombud and this reason is not valid. Please advise urgently.
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