I'm writing this complaint on hellopeter because FNB don't seem to take their PAYPAL customers seriously.
Ever since the new website launched I've been unable to do a PAYPAL withdraw through FNB. It seems to be because my account is on status: "Awaiting Verification." - And yet it was previously verified and I was able to withdraw successfully before. - Now suddenly I can't and nobody seems able or willing to help me.
I've called them 3 times and spent over an hour on my cell trying to sort this out. - TO NO AVAIL. I've been trying to sort this out for over a week now.
Eventually when 1 person did actually call me back... they left only a first name and the Call center number which really doesn't help. I was not able to find the person again after that.
Their support is next to useless. I've been trying to sort this issue out for over a week!
What now? must I call you AGAIN!? and explain the whole story to someone else AGAIN???
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