Claim submitted on 14/12/2012 and again on 28/12/2012.
Start of claim process: No idea when
Number of calls to call centre: 6
Number of different excuses: 6
Time frame for claim to be processed: No one can say
Normal time frame for claims: 21 days
Current time frame: 40 days and still counting.
Moral of the story: If you are planning to get any Insurance product from AIG, DONT.
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