I HAVE ALREADY LODGED IN MY COMPLAINT AND IT LOOKS LIKE I AM THE ONE WHO HAS TO RUN AFTER STANDARD BANK STAFF TO DEMAND FEEDBACK OF MY COMPLAINT. I THINK I RECEIVED ALREADY FOUR EMAILS ACKNOWLEDING RECEIPT OF MY COMPLAINT. I HAVE CALLED FRIDAY AFTERNOON AND SPOKE TO A LADY BY THE NAME OF TERRANCE AND SHE INFORMED ME THAT IT TAKES 48 HOURS FOR THE COMPLAINT TO BE ATTENDED TO. I HAVE JUST CALLED AND FORTUNATELY SPOKE TO THE SAME PERSON AGAIN AND NOW SHE SAID FIVE WORKING DAYS. I DEMAND AN APOLOGY FROM THEIR TELLER SINCE I DO NOT WANT TO FACE HER AGAIN WITH SUCH A HORRIBLE ATTITUDE. I HAVE A RIGHT TO USE THE PENS IN THE BANK SINCE I AM THEIR CLIENT AND SHE GETS PAID BECAUSE OF US CLIENTS. THE REFERENCE NUMBER THEY GAVE IS AS FOLLOWS: 35853451 Complaint Received Notification. I DEMAND A DIFFERENT RESPONSE TODAY AND NOT ANY OTHER DAY. DELAYING IN ATTENDING TO MY COMPLAINT GIVES ME SUSPICION THAT THEY ARE COVERING FOR THEIR STAFF MEMBER.
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