I called to update my details. Upon receiving the updated paperwork, I noticed incorrect details. I called again. I just want to thank Lucrecia Morgan for her great service. She kept me calm when i updated vehicle details and premiem went up. She kept me calm, and clearly explained the increase, but also went to her manager and reduced the monthly fee to what I was previous quoted a few minutes prior.
Each year the fees go up, and I shop around for better quotes at other companies, and then I call Miway agin to give them feedback. They always come to the party, to keep me as a happy client.
Well done Team. Keep it up.
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