AfricaComplaints.com » Business & Finance » Complaint / review: Lifeline Debt Solutions - FROM THE POOR - NO ROBIN HOOD!!! | #160692

Lifeline Debt Solutions
FROM THE POOR - NO ROBIN HOOD!!!

I applied for Debt Review with your company in April this year. On the 26/04/13 I received an email confirming that I was fully protected from my Creditors. Two weeks ago I received a call to inform me that one of my creditors refused the instalment you offered, and that you were going to exclude this creditor from the debt review application. I then said that I cannot accept this as, this particular creditor was the main reason for my decision to take up the debt review. You even confirmed that you do not have a court date and my other creditors are still calling and harassing me for payment. After requesting that you terminate my application and refund me in full amount of R5 600.00, you have the audacity to come back and offer me a refund of R364. I told you this is unacceptable and you come back with a recalculated refund of R1 391, deducting over R3000 for cancellations fees. I am livid at the poor service and that you can get away with this by the National Credit Regulator. I demand a full refund based on the fact that you did not produce the service you promised. I will not let this rest until I get justice. My mom passed away on 11/07/13 and I have incurred extra expenses.

Date:

Company: Lifeline Debt Solutions

Country: South Africa   City: Durban

Category: Business & Finance

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