In the 1st week of May 2013, I requested for a telegraphic transfer of US$10, 000 from my cheque account to a legit UK company to purchase a franchise. After having provided Standard Bank with all the necessary information and documentation to process this transfer, I received a call from a Standard Bank trade officer Natalie Collins, stating that I need to submit an exchange control application to the Reserve Bank, she promised to send an email with guidelines which she never did.
May 13, 2013 9.10am I called Natalie requesting for the email, she gave an excuse for not sending it and promised to "resend" but went on to state that the transaction had been cancelled. I have 4bank accounts with this bank. On the same day my funds from all my accounts were transferred to my cheque account & were set on -ve. WEIRD!! Thinking i been robbed i called Standard Bank received no reason except it had something to do with the telegraphic transfer which WAS CANCELLED. Now the bank is holding my money on -ve, my debit orders are bouncing back up my credit & the same bank calls me saying i owe for my cheque account for overdraft when its my money they talking about!!!
I WANT MY MONEY.
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