AfricaComplaints.com » Business & Finance » Complaint / review: Exempt.co.za - [URL Removed] is a | #15548

Exempt.co.za
[URL Removed] is a

I applied for a BEE certificate through [URL Removed] as is suggested on several government websites. This site must be run by a friend of a friend of someone in government, because I don't see why else they would recommend a company that makes money by promising a service that they never delivered.

I paid [URL Removed] R350 and over a week later had heard nothing from them. Eventually, owing to my business suffering from the wait, I went to another supplier and had my BEE certificate within a day!

[URL Removed] lists a landline number on their website but I no one has ever answered it in all the 60-odd times I attempted phoning to speak with someone.

Eventually a woman named Phili Nkabinde got back to me and blamed their internet connection on the 1 month delay of my BEE certificate, and requested my phone number. I told her I do not want anything from them except a refund as they had broken several SLAs listed on their website. They eventually agreed to refund me, but over a month later (after promised refund date) no refund has been made to my account and Phili has avoided all of my many emails to remind her about the refund.

To anyone considering [URL Removed] ---> it's a!

Date:

Company: Exempt.co.za

Country: South Africa   City: Cape Town

Category: Business & Finance

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