Hi there...
Disgusted to know Capetic Bank Hires PEOPLE with NO customer service quality!!!
I have a issue to reqards to my money going off my account and and my own bank has no idea where it is.
i drew an amount of 1000 on the 0707/2013 and about 5 to 10 mins later 2000 HAS gone out of my account.
My immediate thought was to phone in and stop the card and do i did. Next day i visited the bank to find that there system is dowm and one call made. All that was said the they will come back to me after 14 days and a new card was made, So dissappointed angry and and not sure whats going on i left without my bank resuring me as there client everything is going to okay.
TODAY i receive the most disturbing call from the call center or claims dept not sure but one lady bt the name of NOBELUSI NYOZINI calls and says that she is explains that she handling the claim and need to ask a few
questions, The rudness she has displayed in the call shows me the lack of interest in the case which is very uncommon for a bank of yours . shocked at her behaviour and i am seriously going to take this further!!!
I WANT MY MONEY CASE CLOSE OR ELES I WILL TAKE THIS MATTER FUTHER!
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