I am not proud about the fact that my credit card is with FNB's legal department for collections.
BUT, I have now been paying according to agreement as I should for quite some time... always make my payments before month end.
Up until now Groenewald & Lubbe has been handling my account and in fact called me on Monday 1 July (2 days ago) to try arrange a debit order which I declined as they have bitten me once before by changing the debit order date without my conscent to suite them.
WHY OH WHY did a rude person from Ramdup call me today? She did not confirm any personal details with me or told me if the call is being recorded. She asked for me by named and when I confirmed it is me she immediately proceeded to aks "When are you going to pay? "
I told her that I will not speak to hear as she does not know how to speak to a client and I would prefer to speak to someone who does know.
Who at FNB Legal receives a kickback from handing out accounts willy-nilly to "attorneys" like this while a "good" attorney firm is already handling it?
Why would an attorney firm have e-mail addresses @ mweb???
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