I left my previous employer in April 2013 and submitted all provident fund claims via my employer to Old mutual in the beginning of May 2013.
As yet I have had no correspondance as to the status of my claim, and have no idea how long this process will take, after being assured it will take 4-6 weeks I am now on week 7 and have not heard a thing.
I am sad to say I will think twice before using Old Mutual in my personal capacity.
:(
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