My car was booked in for the bumper to be fixed. Nishara, the lady who was supervising my claim called me after just over TWO WEEKS to fetch the car at a certain time. I got there and waited almost an extra hour as they weren't finished yet. They had fixed the bumper but the 1.6 sign and a back reflector "hadn't come in yet". Nishara then messaged a few weeks later saying the parts had come in. I booked the car in for this morning and when I got there she said she opened the box this morning only and the parts hadn't come in!! A waste of my time, petrol and delayed claim!!
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