AfricaComplaints.com » Business & Finance » Complaint / review: Absa - Ignoring debt review - MY CREDIT CARD | #105321

Absa
Ignoring debt review - MY CREDIT CARD

I am under debt review, been so since 2010. The debit order goes off on my account the 1st on every month, which gets paid to the NPDA, they then distribute the money to my creditors and ABSA happens to be one of them. I have not missed a single payment since being under debt review. Yet, I keep receiving threatening calls from Absa saying they are going to hand me over to attorneys as they do not acknowledge me being under debt review. ABSA insist that I make separate payments to them, even though the NPDA is already paying on my behalf, what is the point of me being under debt review if I still have to pay them besides what I'm already paying through the NPDA?? Absa says if I don't pay them like this they will hand me over! Also Fredah at Absa was the last consultant I spoke to and she confirmed that ABSA has received the 17.1 form and she doesn't know why its not stated that I'm under debt review. Clearly something is wrong somewhere. I don't see why I need to pay ABSA separately if I am paying the NPDA as well. I went under debt review to make things easier on myself, and if I have to pay Absa separately, this does not help me at all. Please look into this asap.

Date:

Company: Absa

Country: South Africa   City: Cape Town

Category: Business & Finance

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