I was approached by Rosezz who sold me the perfect business plan. I was a new salon owner and decided to go with the Gold Option. I was truly excited. This was November 2021. Almost 8 months later and I have nothing to show for the R120 000 that I paid. Delay after the next after the next. Excuses on email. I keep getting told, we can't tell you when you'll get your machines but just give us another week, or 2 or a month. I've had to spend an additional R150 000 to buy my actual machines so that I can open my salon. The Consumer protection act has acknowledged that they are in breach of contract and that I am supposed to get a refund but nobody contacts you, and I was told, the owners are too busy to contact me. I had previously left a review. I was asked to remove the review as their attorney was drafting an email. That was 1 week ago with still no response. So now, I will handle this matter by posting and hopefully let nobody else give you money!
DO NOT TRUST ROZESS!!!