This is the second time I have had to resort to writing a complaint on HelloPeter to try and get a response from Groupon with regards to the refund for a charter on Hakuna Matata for four people on New Year's Eve which I cancelled in good time. After the appallingly bad customer service and lack of ...
Good day, I ordered the orthopedic pillows and massager from your christmas list. I received my order, however, the massager is broken. I contacted you via fb and was told that I would receive compensation and a replacement due to the mess up of this christmas gift! I have not received compensation ...
I purchased a item thereafter was notified that it will only be delivered in 4 weeks, i immediately cancelled order as i was going on holiday within the week only to return a month later, i was promised a refund within 14 days but too my surprise i am still waiting for refund one month later with ...
I logged a request with your helpdesk a week ago (#643426 Re: [Groupon SA] Re: Voucher code: 0010242KWR) about an order and it has not even been assigned to a agent? My order was placed almost 8 weeks ago now. Can someone please follow up on this, it was supposed to have been delivered by Christmas ...
I purchased a Canvas print for Frame fun last week for about R87.50, i also made the payment. I have not received any feedback from Groupon regarding my purchase even after i emailed them to query my purchase. Can someone assist me??? ...
Hi, I have two items that have still not been delivered since November 2012. I have sent you the vouchers for the items that were not delivered as you had requested, but I still haven't had a response from you to date. If you cannot deliver those items, then please refund me my money immediately. ...