I am still awaiting for someone to collect the item and get my money back. I have sent them numerouse emails in this regard but still no response. I have decided to take the matter further, by reporting the incident to DTI as per the consumer protection act.
For anyone one else who may be having the same issue with groupon please contact the consumer help line to lay your complaint via
the dti Customer Contact Centre: 0861 843 384
the dti Office of Consumer Protection (OCP) : (012) 394 1436 / 1558 /1076
the dti E-mail: [email protected]
the dti Website: [URL Removed]
National Consumer Tribunal (NCT): (012) 663 5615
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