Groupon SA
Refund Requested please just want our money back

Good Afternoon

Good day

Please will you kindly refund myself and my friend. I was the bride who timeously made a booking with this Spa Monrose.

She cancelled on us 4 hrs before our appointment and a day before my wedding.

Her excuse is her son was being discharged from hospital and she had no one

to fetch him, i fail to understand why inform us 4 hrs before the

appointment when her son was in hospital for and2 weeks.

She made promises to refund myself and my friend R742 each for the

inconvience as we needed to seek out and alternative and pay for another

spa that wasn't budgeted for.

Our voucher numbers are nice C680CF7178 AND 8E7BDBF8CD

Uurgent refund would be appreciated and double as she promised.

Thanks
Melissa

[Email Removed]

I have logged this on via email, facebook, and now hello peter as you guys need to understand customer service.

If i buy something from you, I have to pay immediately, if you dont deliver i expect my money back asap.