I bought a spa package online via Groupon as a birthday present. I paid for the package online and received a reference number as well. Upon the date I was suppose to receive the package. Nothing arrived. When I contacted Groupon they said it never registered, but I fail to understnd this. If i got a reference number for the purchase.
I then asked for a refund. They took my banking details and said the situation will bee sorted. It has been over a month and nothing has happened.
I am very dissapointed in the unprofessiolaism of Groupon.
Can this be sorted out soon please.
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