AfricaComplaints.com » Advertising » Complaint / review: Groupon SA - Groupon has no Support and Customer care is! | #20342

Groupon SA
Groupon has no Support and Customer care is!

I have already filed a complaint on Hello peter and the Groupon responded with this message:

"Hello vaaljan!

I acknowledge receipt of your complaint and thank you for taking the time to advise us of your experience.

When you have a moment, please have a look at my email. Your reference number is: #634430.

The Groupon Mothership"

What email and Where did the Reference number come from! So No one contacted me further than this. I phoned Groupon and after waiting 13 Minutes I got connected to an agent and I stated my problem! It seems that they never sent me my package and let me say this was ordered on 13 Dec 2012. So first of all they are not doing their job and secondly she responded saying she will resend the package, and I explicitly told her that I want feedback and a tracking number! Nothing happened after that! So still no Idea where my package is or if they actually did send it. So Groupon your disappointing me!

So If someone could refund me or get my package to Me I will appreciate it!!!

Date:

Company: Groupon SA

Country: South Africa   City: Mothership

Category: Advertising

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