I recently had to fetch something from the hotel which had been left at Reception by a hotel guest. I collected the item from Lunga and was incredibly impressed by my interaction with him. He was very polite, extremely efficient, friendly and professional. He displayed great attention to detail and ...
On 17 December I went to the Spa with a friend, and we ordered a bottle of wine to enjoy during treatment. As it happened we did not drink it as the spa prefers guests to drink before or after the treatment, and we were already committed to a dinner after. I sent the bottle up to the Hotel 4th ...
I just called today desperately looking for accommodation, as she as she hears that she puts the phone down, that is the rudest thing someone has ever done, Bonny I would not stay at your place even if you paid me.your attitude! ...
Koleen ordered make up products for me on 19/07/13 as they did not have stock. I paid a deposit & was told it would arrive in a week. They did not contact me after a week, so I made numerous phone calls to the land line & cell number... but none were answered. I emailed & also got no ...
MY SON PLAYED IN A PROVINCIAL GOLF TOURNAMENT WE BOOKED IN WITH THE TEAM IN A HOTEL IN CENTRAL DURBAN WHERE WE HAD A VERY BAD EXPERIENCE. THE WEBSITE OF THIS HOTEL WERE MISLEADING AND THE ACCOMMODATION WERE NOT UP TO STANDARD AT ALL. WE WERE DESPERATELY LOOKING FOR NEW ACCOMMODATION BUT STRUGGLED ...
On Saturday the 24 Aug-13, my wife and I went down to the offices of Emirates Airline, situated on the Umhlanga boulevard, to book an overseas holiday. On arrival we were met by staff that did not appear to be very welcoming, nevertheless, when we were able to speak to a so called Holiday ...