I have been trying to convert a topup contract with MTN to a prepaid account. This is seem to be a near impossible task. My first attempt was to go to the Benmore Gardens Mtn branch. After waiting in line to speak to a have half asleep consultant that had a distinct "homeaffairs" aura ...
My 10gb contract for R199/month expired a while back and I have being paying month to month. I called to cancel on 1 November, was told I had to email my cancellation. So I did so on 1 November. I thought in the first week of December I would check that it was processed as I never received a ...
I called MTN this morning to give a months notice to cancel a contract and was transferred to the Cancellations department. I was on hold for 45 minutes before I gave up!!! I think it's disgusting that MTN make it so difficult to cancel a contract. I even phoned through last week, and was told that ...
We signed an offer to purchase 8 months ago. There was a shortfall on the bond. Standard bank requested various documents and figures from transferring attorneys in order to produce an AOD. The transferring attorneys told standard bank that these documents cost money and requested they draw the AOD ...
On Thursday 28/11/2013 I received a Contract Settlement quote. On the quote it clearly states that the quote is valid for 7 days. I contacted them today just to confirm whether it is 7 working days or just 7 days. Today is day 6 after receiving the quote. I have now been mailed ANOTHER quote. How ...
I sent my cancellation forms in to 8ta last month and every time I query what has happened with it they tell me that Cancellations will contact me. The account was to be cancelled by the 1st of December and I would like to know if it has been done, it has been 24 months since opening the account ...