After three weeks of doing an upgrade, speaking to Vodacom Midrand, Sales Consultants, Managers and Vodacom Rewards in Cape Town, i have still not received my phone and watch. RAM a Courier Company that is rude and not helpful at all. I am sitting where my account will be debited on something which ...
I cant cancel my contract. I live overseas now and have no need for an SA number. When I contact Vodacom they will only send me a code via SMS which I cant get. 0795001912 ...
I was migrated to a cheaper option in March 2024. Migration was explained as the option that will give you more value at a cheaper price and the term of the contract will stay the same. Immediately after migration I saw that I was paying too much I called in to challenge the migration and I was ...
I would like to raise a concern regarding a laptop contract linked to my Vodacom account (16739907), which I fully paid for but never received since 2017. Despite making regular follow-ups over the years, I was informed that the laptop was out of stock. I then requested for the contract to be ...
I went to the Vodacom Store in Lakeside Mall, Benoni on Wednesday 7th May 2025. I asked the gentleman working at the Tech Bar to transfer all my information from one to another. He told me it would take about an hour and cost R199.00. I went back to the shop 2 hours later and my phone was still not ...
Good day, My contract ended last year, 2024; however, I am still being billed. I have logged a formal complaint with Vodacom Customer Care a few times. Please listen to the phone recordings and check the computer records. I have paid the outstanding amounts already three times. However, billing ...