In my experience a good number of the online stores in South Africa that I buy from have not been able to provide a reliable or quick service. So I was very pleasantly surprised this week when I placed an order with Zando. From the get-go I found the site to be very user-friendly, easy to navigate ...
Donnique helped me with an issue which I needed to be resolved in less than 5 hours and with the expected results and professionalism. Love working with people like this as they are the reason I'd come back to give Zando support. Well done Donnique! Be Great! ...
I was super impressed when the goods I ordered were delivered the very next day! The goods were properly packed and in excellent condition - a rarity when shopping online ...
So I ordered a dress on sale, and I found it too small, but I thought I'd loose weight and fit. Days later (within 14 days though), I realised that I won't fit now and decided to return the dress. I did the return online, but it didn't have the exchange option and i still wanted the dress, which ...
I bought a Paul's Boutique handbag online on 28 February 2013, the bag was eventually delivered to me on 13 March 2013. I phoned and requested a return on 19 March 2013, as the bag was missing the signature Paul's Boutique handbag charm, and I was promised that the bag would be collected within 3 ...
I notified Zando... within 2 working days, that I would like to return one of the 2 pairs of shoes which I bought. This being 19.03.2013, a week later I had to follow up as to when the parcel would be collected. Courier arrived on 27.03.2013??? On the 10.04.2013 I emailed again to enquire about my ...