I placed an order online in September which never arrived! At the beginning of October I contacted Woolworths and they said the driver attempted to make the delivery but brought the goods back to the store. I was told they'd send it out again. I then left to go overseas for 3 weeks and assumed all ...
I've emailed Woolworths to complain about a pair of boots. I received an acknowledgement email and that was it. Now nearly 2 months later not a word further. I've noticed Woolworth's customer care generally going downwards, evidenced by this and attitude of staff in stores around specific customer ...
Hi there I am from jhb and recently moved to Secunda I really am a fan of Woolworths but I don't understand why in the week the store closes at 6! Where as other stores in jhb closes at 8! ...
I ordered Woolworths Sweet Chilli Sauce on 6th November. Delivery was scheduled for the 7th November. At time of processing the order/placing the order there was no indication that there were issues with stock. About midday on 7th November someone from Woolworths called stating there was stock ...
I ordered a pair of brown leather brogues from your online store on Monday 04.11.2013, and they were delivered in good time on Thursday 07.11.2013. However, the shoes had black marks on the uppers and some of the stitching on the uppers had come undone. I phoned your online call centre, who were ...
Last week I applied for a Store card and yesterday received a called from Yusri Abrahams. WOW! I am highly impressed with the service level of this young man. I have never seen or encountered such efficiency and friendliness when dealing with a call centre... He seemed so passionate about what he ...