I totally get "Card Balance Protection", however, charging me for card balance protection when I don't have a balance, is like paying car insurance when you don't even have a car. Last month I had to pay R11.85 to protect my zero balance. Woolworths decided the risk is too great on such a ...
Woolworths charged me for an item that was not mine in 2009. It took them up until July 2011 to sort this matter out with much fighting in between and incompetent service, they would take months to reply to an email, could not help me in store nor over the phone and could not send me proof of the ...
On the 8th January 2013, I bought a pair of black shoes at the Woolworths Westgate branch. When I fitted the shoes in store they were perfect. I wore them on Sunday (13/01/12), and as I was wearing them they seemed to be expanding. I'm not sure what the cause of this was, so I went back to the ...
Due to the fact that I was going on holiday on the 14th December, I decided to pay my Woolworths account early so that I would not be penalized for late payment. I made the payment on the 12th December for the full amount instead of paying it over Christmas. Yesterday I was phoned by a Collections ...
Woolworths was always the best retailer in SA. I could not live without Woolies! What has happened? It was always more expensive but it was worth the price. Woolies was a guarantee of quality and good service. Now we get food at twice the price but it's only fit for the bin. After years of telling ...
I thought WW had a policy on exchanges, but apparently the "designer" labels do not fall into this category. I tried to exchange 2 items from the Trenery collection that were too small for my husband. I was told at Customer Services that I had to go the the Trenery counter as they (CS) ...