I had the privileged of dealing with Woolworths customer care division regarding a small complaint and they handled it very well. They were concerned, caring and very happy to make sure I was properly taken care of. Many compliments to Woolworths and its continued effort to offer exceptional ...
I submitted a complaint to the Credit Ombudsman with regards to an old Woolworths account on 14th of June 2013. Woolworths was contacted by the Ombud office on 19 July 2013, they since have not responded to the ombuds office or removed the prescribed debt from my credit profile. ...
I went there to do some exchanges and one of the items I was returning wasn't in my receipt due to a cashier that scanned 1 item twice and didn't scan this one. I was told to bring the items that were scanned twice to exchange it. I feel so dissatisfied and disappointed that such a great company ...
We do regular shopping at Woolworths either Broadacres and Fourways. Both branches for the last couple fo weeks, having been stocking rotten apples. The shelves are being stocked with apples that despite the expire date not yet reached, the apples look and feel rotten. On every occasion we came ...
I have an account with them, called the call centre in july asking 4a settlement figure as I wanted 2pay the whole amount off... Days after, I get calls and sms's saying I'm in arrears.. I went to musgrave, westwood and pavillion with my proof of payment which the staff faxed to head office... ...
I think this is just pathetic service. I place my online order on the 5th for delivery on the 8th. This should give ample time for planning and making sure that Woolworths could satisfy my order. But they did not. I got a phone call around 2pm to inform me that they have 5 products not in stock and ...