I went to the branch on the 03/09 to do an exchange for my son's boxer shorts which were still wrapped, I was told of their policy and I asked to speak to someone else and they called a Supervisor who told me that they need to be consistent, She told me that she can see that those were still sealed ...
I went to Cavendish square woolworths this afternoon to make purchases. I then realised when I walk into the store that my card was in my other bag. Fortunately I had my ID with I went from customer care to finance department and no one was willing to assist me with my purchase. I stood in the ...
I have just tired to return a couple of children's tops that I received as a gift for my son, They are still in very good condition, with the Woolies label attached (price removed). I was told by the customer services assistant and store manager that a refund/swap was impossible because the items ...
I bought a shirt from Woolworths Menlyn last week Tuesday on the 3rd of September, when I got home this top didn't fit my sister, I eventually lost the slip however this shirt has not been worn even once. I eventually took it back to randburg square on the 10th. I was advised because I lost a slip ...
On Sunday 8 September 2013 I went to Woolworths in Eastgate to return an item I have purchased. The lady that assisted me asked for my credit card that I used to purchase the item with. I provided her with the card and she swiped it. She then advised me that the money will be refunded back to the ...
On two occasions in Feb 2013 and a few weeks later I logged enquiries on the Woolworths website regarding a specific product - as soon as the query was logged I got a response saying I would receive a response within not sure whether it was 24 or 48 hours but now 7 months later I am still waiting. ...