I HAVE BEEN CALLING AND EMAILING WICOUNT FOR 2 WEEKS NOW FOR A REFUND AND STILL NO ONE HAS RESPONDED TO ANY OF MY EMAILS. WHEN I CALL THEY KEEP TELLING ME THERE IS A BACK LOG OR THEY WILL SEND IT THROUGH OR I MUST EMAIL AGAIN OR IT WILL BE DONE LATER IN THE WEEK. ...
On the 13th of March I placed an order, untill today I have not received anything, I keep on getting the runaround on tracking numbers etc. I've asked for a refund but to date haven't been able to speak to somebody to assist ...
I bought mandela coins on their website, after a few weeks of non delivery, I contacted wicount and told them that I wished to cancel my purchase due to the non delivery of the coins, and would therefore want my money back. That was more than a month ago, and everytime I phone Gugu, she tells me ...
I am now sure that this whole thing is just one big. Enticing the unsuspecting public and once they have your money - nothing. At first it says 14 to 30 days delivery - then the supplier says 30 WORKING days - so I wait for 30 working days - two months to receive a product that you want to use ...
I have been waiting for Wicount to deliver a product I paid for in March already. A tracking number was sent to me, but according to the SAPO is does not exist and I was told to wait a few days because the SAPO is still scanning the parcels and they should start reflecting soon. I called Wicount ...
I placed an order with Wicount 2 months ago and I am still waiting to receive my goods. I have been given a "tracking number" for the parcel which does not exist on the SAPO database. Several attempts have been made to communicate my issue to Wicount and I have received very limited ...