I contacted the Wesbank contact centre and spoke to Nokulinda regarding a query. She assisted me to the best of her ability with a solution-oriented mind frame. I thought wow! this lady is on fire..and than asked her another question that I needed assistance with, even though it was not her ...
Last week I phoned Wesbank to inform them that I couldn't honour my payment for June 2013 and I tried to negotiate a payment arrangement with them to no success. The lady I spoke to informed me that at the end of July 2013 the instalment will be deducted twice, meaning that they are going to deduct ...
Car written off 10 June 2013, wesbank settled on 20 June 2013. It's now 14 July they have still not forwarded vehicle docs to insurers so I can be paid the balance! They're super quick when it comes to collecting money but when you need something from them they are the worst financial institution ...
I am trying to make a transfer to Wesbank from Std Bank on Internet Banking. Same problem as a previous poster in Hellopeter (7 May - "Settlement Dept.business knowledge inadequate"). Error message: "Invalid beneficiary reference format used. Please confirm the beneficiary reference ...
I was helped by Wesbank to finance my car after my own bank treated me poorly. It was a pleasure working with Wesbank and Title Guard. They were sufficient and helpfull. And withing 4 days my private financing was ready to pay out. I want to congratulate wesbank on giving a great service and ...
I have been a loyal FNB client for 34 years and did all my vehicle financing through Wesbank. About 6 years ago I had an accident with one of my vehicles and it was written off. My insurance settled the full amount with Wesbank. For some reason it is shown on Wesbank's sytem as a bad debt written ...