I moved to a new business premises where the vodacom network is pathetic After countless calls they advised me thats thers nothing they can do and moving to a different network is the best option. After inquiring about this i got a quote from them for R11000 to Cancel my contract, that same ...
My wife took out a data contract at Game on the 24th of Dec 2012, on the 31st whilst using it, data ran out. We were supposed to be on a contract which had 1 gig of day use, and 1 gig afte hours, however, the contract was incorrectly loaded on a top up contract. The service on Vodacom's call centre ...
I took my phone in for repairs at the vodacom customer care in the sandton shoping center.1) I had to call them everyday to dpo a follow up breaking their promise of getting back to me. 2) They dont tell you that for the price I was asked to pay was for a new phone not the repairs. 3) I go get the ...
I wish to close this matter by reporting that I received a full refund from Vodacom after writing to The National Consumer Commission and them contacting Vodacom. The email address is [Email Removed] ...
Your invoice of 3 Nov 2012 was incorrect. My contract agreed to had a discount of R160.95 which was not paid. I spent nearly an hour on the call centre in November after which I was promised action. I then recieved an sms promising to rectify. This sms was from Ajoodah Letchie (yes) and contained ...
I upgraded my contract at the end of October, switching from Blackberry to Samsung. However, since November, I am being charged a monthly fee of R59 for Blackberry BIS. I sent an email on 8 November to the vodacom customer care email address but received no response. I expect this error to be ...