I made a payment to my account, and it is not showing on my statement. I cannot even reach a member of Vodacom Accounts Division. Why is this the case? A multi-billion rand company has no line to their accounts department. Your service is shocking. Maybe get Mr. Shameel Joosub to call me - I know ...
I called in to cancel my contract. they dropped the call on me. the contract was taken out in 2019. it is now 2024. My account has been debited for 6 years. I have been civil and have called numerous times and spoken to agents who assured me that the contract will be cancelled yet my account is ...
Good morning I have received an invoice from yourselves indicating that my premiums have increased by 100% due to an upgrade from your side. My contract clearly states that its a 12 month contract with a month to month contract. Please leave my contract as is i.e R499 per month. Again, I must ...
On the 11th of February, 2024, I applied for a phone online. On the same day at 11:01 am, I received an email stating that I was approved and that the phone was on its way. However, on the 15th, when I inquired about the phone, I was told that I earn too little. I would like to know why you would ...
Good Afternoon I have been complaining about the next for some time now. The network has been doing on and off every week. Please help this is a struggle, there is always an outage. At Raymond Mhlaba Rural. ...
Good day, I received an SMS regarding Vodacom Summer Rewards, as well as a phone call from the same number: +27791159912. The caller, claiming to be Tshiamo Tau from Vodacom with the company number 2142499, said I was being rewarded with a Hisense Infinity Rock, a R5000 shopping voucher, and R30000 ...