I recently cancelled my insurance policy with Virgin Insurance due to Poor customer service when claiming from them. Then subsequently they still charged me VAP insurance for two months after this. When I called the first time, as their emails kept returning, I was told it was a separate insurance, ...
There's a particular reason why I buy into every aspect of the Virgin franchise. Service excellence! After a few years of a broker handling all my insurance, I am very grateful to have moved back to Virgin Insurance recently. They handled my claim quickly and efficiently. And there is no excess to ...
I am very dissapointed in virgin insurance for increasing my monthly premium with 16%, whilst the inflation is standing at 5.7%. I never claimed from you in the past three years. So you want me to pay for other clients who are high risks to your company. Also the values of my vehicles have dropped, ...
Terry Juries from virgin money insurance was very friendly and helpful. If only all people chose the right attitude when they awake to a new day our service delvery will sky rocket. Thank you Terry. ...
I was involved in an accident on 17th of march and my vehicle was subsequently written of. The company has to this day not settled my account with MFC and therefore I am still held liable for my monthly premuims. Because of this pathetic service I am losing thousands of rands each month. They claim ...
The cosultant was very pleasent, friendly and helpful (Supplier name changed from Virgin Money South Africa to Virgin Insurance by Hellopeter.com) ...