I was involved in an acciedent, reported the matter to virgin. My policy clearly states that I don't have to pay access fee. Was called by the lady named Gretchen from legal department who advised me that I would have to pay acces fee. I tired calling Meshack Baloyi on 011 715 7812 who claimed this ...
Great service from Nolwazi Tsoane in updating contract details ...
Hi, Brent was superb with regards to how he handled the call, he was professional, helpful and happy (you could hear it in his voice), I deal with people all the time but this level of professionalism should be exemplary of how to liaise with clients. thank you, rock star service. Wethu. ...
I phoned in due to my premium going up by nearly 15%. After adding a new car 3months ago as a replacement for my vehicle - which is absurd to me that my policy is reviewed every 2 years independant of my vehicle, even though my premiums went up upon adding the vehicle. When phoning your retentions ...
Accident dd 29 July 2013 hit a rabbit 3.45 am on way to work Car still fine no warning lights or indication of possible enjoin damage. After approximately 6 to 10 km car cut out completely my thoughts a safety precaution to prevent further damage. Found dead rabbit inside grill. Contacted insurance ...
Two complaints, both related to a written off vehicle. 1. The rental I received was full of scratches and bumps and had a slow puncture in the right rear wheel, which caused me a great amount of inconvenience. The 15 days rental had nearly passed by before Virgin made the payout, which I discussed ...