I am so impressed with the level of service my insurance gave me after my accident, They made sure I have wheels while my car was being fixed and Eunice made sure I am happy by updating me with the progress of my car and that the courtesy car is available at all times now I have my car back ...
I called virgin money with the hopes of getting the cheapest quote for my car insurance and get rid of my current insurer. And yes i got the cheapest quote and excellent client service. Jerome Moodley made me feel at ease and he took ownership of my request. I really felt like he had my best ...
I phoned Virgin Insurance due to two conflicting letters written the same day. The first stated that my claim will not be paid due to the fact that I do not have buildings insurance, the next due to the fact that Virgin hasn't received all the relevant documentation. Odd, seeing as they state to ...
My mother bumped her car against the wall and put a claim through the next day. The call center was very friendly and organized for the car to be assessed and also organized a courtesy car quite quickly. I'm am also impressed with their pricing model and I can't wait to move from my current ...
I was in a accident the 28th of July - reported this to my insurance the next day - spoke with Nina Zembe. The vehicle was towed to the Stikland assessment centre (SMD) on Tuesday 30/07 and I was told by my insurance that feedback will be provided by the assessor within 2 days. To date nobody ...
I had a vehicle accident on the N1 (WCP) on my way to work on the morning of 06/08/2013. and Mr Ashraf Salie helped me by telephone to lodge my claim with Virgin Money. He gave me quick service and could answer all my questions sufficiently. When he said he would call me back, he in fact did as ...