I was involved in an accident and reported my claim to my insurance. My claim was registered however I had an issue with my driver's window that got smashed into. I had been calling in trying to get assistance, spoke to several consultants on this to no success. Until I was referred to Johanna ...
I've been sending proof of tracking device to [Email Removed] since from 03 Mar 2013 i would receive the Timed Out Mail reply, after so many attempts i phoned 0860212180 i got through and the email address was apparently incorrect, Karabo gave me this email add [Email Removed] email, the email was ...
I made an online enquiry about insurance - received a call that very evening and had everything explained to me perfectly. The call-centre agent was knowledgeable and very helpful however, maybe a little too enthusiastic! By the end of the call, and only after I had switched off my phone, did it ...
I was in an accident with my car which is insured with your company almost a month ago. I had to phone numerous times and today I was told that your panel beaters don't have parts for my car. This is pathetic. When I asked why you don't just get the parts from the manufacturer Volkswagen. I was ...
After waiting along time to get car I wanted I phone virgin to take insure throw them after I ask more then 3 times if I'm covered and it was confirmed by the call center manager after reading throw the email to see if every thing was in place it stated that I'm a disaloude driver on the car but ...
I contacted Virgin Call Centre and was assisted by Ryan Kirsten. I had a problem with my Laptop due to a High Voltage surge. After explaining the incident to Ryan it was like saying 1, 2, 3, resolved. I would like to commend Ryan for his professionalism and high knowledge of the Virgin Insurance ...