This will be the 3rd time i have taken back our vacum cleaner. 1st time they supplied me with a new filter after having the item for a few weeks, asked them to swap item or refund the money as i was not happy with the product. they asked that i give it another try and see how it goes. 2nd time i ...
I gave a machine in for repairs and got a quote of a R1000 an told them to continue. My wife was passing the shop and I asked her to go in and collect the machine if it is finished but also to check if it is working. She paid and they said it cant be tested as it need the other parts as well.(Total ...
On 9 December we went to Verimark, Cape Gate to purchase a specific item. The entire centre was still in the process of opening with most of the shops still closed. Normal opening time is 09h00. When we got to the Verimark shop we saw that a display was being set-up in the mall open area - the door ...
I have been to this shop almost month ago to order parts for my genesis vacuum machine but i have not received anything yet? i spoke to a guy in this store he even took down my details but not a single response from him! i was told that that what i order will only come in 2 weeks as that's how long ...
I have bought two sets it is a pathetic product the mop doest not stick to the velcro it falls off all the time. I have approached various stores and they have send me from one place to the other - why cant they pick up the phone and phone the customer careline? According to them their is no ...
This is my second complaint relating to this matter. It still has not been resolved. Palesa phoned me on Friday 22 November at about 16:20 and left a message that she promises to give me feedback by Monday 25 November. I phoned back at 16:25 and got no answer. I phoned on Tuesday 26 November, ...