I bought my husband some clothes for his birthday at the Brooklyn branch. However I saw their retun policy said "within 10 days' and my husband's birthday was more than 10 days away. The manager assured me it would not be a problem if I needed to return the clothes after that. I duly ended up ...
A while back I bought two shirts from Urban. They were on special so I took two. Now I wore these shirts twice washed them then I tried to iron them. That excercise was in vain, the creases cannot be ironed out no matter how hot the iron is, whether u spray water on itts imposible! I cannot wear ...
Being a student i have to spend my money wisely thus I bought 3 dresses from Urban which as anyone who knows Urban's clothing don't come cheap. I though these dresses would be an investment BUT i was so wrong. The straps on all 3 the dresses have broken after one wear each. Urban has beautiful ...
I bought a trench coat for R1100 at Urban. The coat does not fit me and there is nothing else in the Store that I want or need and there is no other size in the coat. I asked them to refund me and return the coat as what must I buy if there is nothing in the store??? They refused saying that this ...
Bought two shirts as a gift on a buy 2 special. Unfortunately the cut is slim fit and the person received it doesn't really like the cut. I went to exchange it for something else, I was not requesting a refund. And to my dismay Urban refuses to exchange it for anything else but for the actual ...