During November my brother placed an order to be delivered to his office. In January he called the call centre to find out where my delivery was and was told that it was at a post office somewhere in Roodepoort but they could not tell him which one and why we had not been sent notification of my ...
After purchasing a deal including 'Christmas Gift', I've waited 2 months for the item, finally to be told that I need to pay duties for the item, duties costing 50% of the purchase price. Outside of the item being horrifically late, with absolutely NO communication at all after the purchase, there ...
I placed an order on this website and paid via credit card for the items. I received my coupon with no instruction on how to proceed. I phoned their help desk after ward and confirmed no action was needed from my side and that the item will be delivered within 3-4 weeks. It has now been almost ...
On the 28/12/2012 I purchased 2 products off your site. a week ago I try to log in to view my status cos I haven't received my order yet. Couldn't log in, tells me I'm not registered so I then send a mail to your support, a lady by the name of Namhla tries to assist, she can see my status on her ...
I have called the call centre more than once to find out when will delivery of my parcel be made and i keep getting a response as too "we are not sure at which Post Office and not sure as to what the tracking No. is"... What service is this...??? I have purchased this product and paid for ...
This company has been debiting my child account with out permission and cannot tell me why and what it is for. They cannot even answer as to who gave them permission to do so. This Child is a minor how did they get permission to do this ...