I have tried to buy on the internet online from ubuntu deals. So i tried to register my details, according to the response, they were going to send me the activation email immediately. its been more than 24 hours, they have failed just to send an activation email of my email address. I don't know ...
I wanted to buy a voucher for a trip to Thailand. I send the amount of R2166.00 and asked the support department to confirm payment. Lee-Ann contacted me and said I have to send proof which I did. Then she came back and told me the deal has closed. She asked if she could keep the money as they will ...
I bought a 3-in-1 3G wifi router from Ubuntu Deal. Received the product from a company called Zesstra in the Durban area. I was told via advertising that the product had features that would suite the purpose why I bought it. When received the product none of the features worked. I contacted Ubuntu ...
I purchased a voucher from Ubuntu Deals as a gift and unfortunately the person I bought it for had also purchased the same voucher. I applied for a refund via the website and not even a week later, the refund was actioned and the funds in my account. Thank you Chelsea for your efficient service, it ...
I bought 3 vouchers, but was only able to use 2. I called to request a refund and literally within 5 minutes I had a mail from Chelsea requesting my banking details. The next day the funds were back in my account. Really amazing service and totally unexpected as I expected a credit on my Ubuntu ...
After 7 gruelling months of bad service delivery and customer care, I eventually requested a refund, the first request fell on deaf ears from one of the "managers" Natasha Chandler. Eventually my request was sent to the financial department after writing a complaint on hellopeter. The ...