I used the fashion delivery to purchase two items, was told that it would arrive within the next 3 to for weeks, 6 weeks later and I am still without my purchase. I go to the store and enquire and I'm told to wait further, then asked the lady to check on the system and she simply just said she ...
I was retrenched end of 2012 because I had account protection on my account I called head office and asked what process needed to be followed I was adviced to send in all of the relevent documentation and I did that now I am being told that they would get back to. I sent my documentation in January ...
I am a loyal customer of truworth, for many years. I wanted to pay an additional R1000 today. I went to the make-up department to buy a mascara and to pay the extra amount of R1000. They told me i cannot pay the mascara at the make-up counter. I had to go and stand in a cue that was so long and did ...
To whom it may concern I bought a shoe by Truworths Zevenwacht Mall on the 12/02/2013 but the glue is coming loose and i like had the shoe on 3 times and not even for a full day at a time. Not very happy about this as i paid R320, 00 for a shoe and the glue is coming loose and within almost 2 ...
I returned a faulty phone, was told that in 3 weeks the phone will be ready for collection. Up to this date which is 6 weeks from the date promised, no proper feedback received, severally phone called been made and no proper - straight answer given from truworths. ...
I am at my wits end with this sorry excuse of a company. I made a payment arrangement months ago and kept to it religiously, yet I am still being harassed with calls and smses on a daily basis. Every time I explain VERY SLOWLY and Patiently to the harasser that I did make a payment arrangement and ...