I received a phone call today regarding my account payment, it has not been done as I have been away on Business. The person calling me, who gave me her name very briefly was rather rude and she actually took me on over the phone as if I was of no importance to the company. Yet I spend thousands at ...
I bought a shirt a week ago for my fiance at the Gateway store - it was the last shirt on the rail, with no swingtag which delayed the sale at the counter. I asked the guy behind the counter if I would have an issue returning it if the size was the issue and he replied no as long as I had the ...
Dear Truworths I have applied for an account online. After about 2 weeks of apparently being on the waiting list, says the lady in the call centre. I was happy to call back and that my account has been approved. The lady at the call centre says I should just take only my ID book in a to activate ...
Less than a month ago I bought under garments at the store mentioned and now they are coming apart??? I mean seriously this is despicable, I do not even have the under wear a month now and you are obviously not able to return this as that is the policy of any under wear purchase at any store but my ...
I took a jean back to Calton center and i was credited on my account emmidietley, but on the 12th when i went to buy i was told i dont have credit, my issue was i have receipts for every transactions and the staff at the store were very dismisive and could not explain how my reciepts fiffer from ...
Hi I was there on the 10 May 2013. Everything item that we liked in your store in the DH range we could not find sizes. You stock is really terrible. You should not be carrying this range if you cannot stock up properly. The sales person didnt even know what to say but she wanted to make sales. ...