We received our Telephone account for April 2013, and there was an amount for R8945 billed to our account for a web contract. I then phoned Telkom to enquire about this amount, and was told that I need to phone Trudon, as this is for their account. I then phoned them, and was told that this ...
I own a jewellry store and have been trying for more than a year to have a contract cancelled with Trudon. The 1st 12 months I received no feedback from trudon. Now they have started charging me for another 12 months, claiming that my staff has signed the contract. This was also the case for the ...
I have never come across such poor service!!! We never received an invoice for a whole year, not by post or electronically, and after a year we receive an account that we owe more than R3000-00!!! I phoned on different occasions to request a debit order and promises were made but never kept!!! We ...
In March 2012 a charge of R175 appeared on on Telkom account. On our Aug 2012 the amount increase to R 412.91. I had to go to the Telkom store, wait in the line for a long time, and a enquire was lodged. After many phone calls and visits to Telkom, I established that the charge came from Trudon for ...
Its unfortunate that we did not scrutinize the Telkom bills in detail as we expected the principle of honesty to be applied at all times, however to my surprise i find that the school account is being charged for contracts which we have not authorized, The contracts described on the invoice is for ...
Trudon has charge me for a contract that I did not confirm or signed. I spoke to their online account Ref: 12841623, they played me a recording of one of my employees, confirming our info, but specifically ask to confirm it with me the account holder. My employee gave my email address and twice ...