After booking and paying for six flights (on two different airlines) online through travelstart with my American Express credit card, my account reflected what appeared to be a duplicate transaction (double authorisation) one one of the codes. On enquiring with Tavelstart, I was informed that this ...
Impossible to change the name of a booking on airline, same person, same ID just did not specify birth names but real name. Never specify to provide birth names. Have to cancel booking, with a cost to book again. This is pathetic to say the least!!! ...
I have used travelstart for the past 1.5 years to book my business travel. I always wondered why when collecting my hired car that the provider (Capital Car) charged me an administration fee (circa R50) even though I paid everthing upfront to Travelstart. I became suspicious when I booked a car ...
Booked a car through Argus Car Hire with Europcar. Paid the deposit and took out additional insurance through Argus' website with Travelstart and for which I paid additionally. Argus throughout the transaction sold the car hire excess policy with Travelstart's knowledge and consent, both being ...
We first phoned the call center on Monday 14/10/2013 to try to change the ticket departure date as my brothers credit card had been clone during the course of that weekend. Unfortunately I can not recall the call centre agent that I had talked to first, but she was rude and had no Idea what I was ...
I am really disappointed with the service from this supplier. A booking that should have been fixed or altered in a short amount of time has taken up more time than it should with at least 5 people emailing back and forth. First I tried to change my flight and instead of ease of service; I was ...