I made my Top TV payment electronically as i usually do on the 01/10/2013. My internet facility was offline the day before threrefore the payment was made on the 01st which is when is is due anyway. To my dismay when i got home i discovered that my Top TV services were disconnected. I frantically ...
I have been trying to get hold of top tv customer care for more than 2 hours no one replied or even tried to help help me... i am using the pre paid... i cant load the prepaid because my card is blocked and it seems to be a problem with loads of customers problem 2... i pay R279 rand and then i ...
My statement says I am current and the due date is 1/10/2013. I paid earlier today (as I always do), yet my service is blocked on the one night we have something to see. The call centre is dysfunctional, so tough for me - no TV. I will have TV tomorrow night and it will not be Top? TV. In 2012 you ...
Why are all the channels blocked?? you may fail to understand that I didn't put up a dish tho beautify my house neither did i BUY a set top box to occupy space on my tv cabinet and most importantly I do not subscribe to your service because I have surplus funds. I pay for your service because i am ...
Don't pay for something you don't! This is according to Toptv call centre! But this is actually what you are doing! Beside the fact that you have blocked my channels today, I was never inform about this new payment issues! There seem to be alot of people that are experiencing the same issues. My ...
Tonight I came home after work to a message on my TV: "This service is blocked (4)". Seeing that the date today is 1 Oct, I figured I'd call their call centre (0860086788) to complain about no grace-days... Low and behold, number doesn't work. And what the is your spiel with taking all ...