Times media did say that they would get back to me. They did not. Here is my query again: I have not been credited for non deliveries. over the past 4 years I have not received at least 6 newspapers a year. My contract has not been adjusted. I also did not receive the times for 6 months and was ...
We subscribed to Financial Mail. New subscription to begin October 2013. Subscription number 6562366. Second week into Oct and still no delivery, 3rd week after calling them, I had a delivery of outstanding magazines (old) plus new magazine, next week delivery made. Then two weeks non delivery, ...
I am absolutely disgusted that 6 months supply of Stuff magazines cannot be delivered. I have called every month enquiring about my delivery to no avail. No positive results from my repeated emails either. I have had my delivery address changed and still no luck. Today I find out that the delivery ...
I am a subscriber to your Sunday Times which attracts your commitment to also deliver a copy of the Times, Monday to Friday. During the past year I have had occasion to complain of non-delivery on twenty occasions, meaning a failure rate of > 6%. Each time you call-center staff undertake to have ...
I bought a 6 month subscription to the Sunday Times, Citizen and Star. When I called I mailed them all about my Fathers passing on the 18th June. The Star representative called me to give condolences and refunded my money within 2 weeks. WELL DONE STAR! TIMES MEDIA HOWEVER ARE A DIFFERENT KETTLE OF ...
Subscriptions to the Sunday Times based on delivery of the paper to my front door. None of the Sunday Times was delivered to my door and on the second week requested cancellation and full refund. A total of R57 was deducted and I requested a statement. The is request was sent in June 2013 and on a ...