I was recently cut off by Telekom for an outstanding amount of r86. For the past two years I have been telling telling Telekom that my address is incorrect and was assured it was updated. It still hasn't been and only today was I advised that I need to bring in my municpality bill as they have it ...
28June 2013 11.24pm - I logged a fault with Telkom Sizwe Gumede 29-06-2013 12am- I received an sms update and ref no 560CWK280613 2-06-2013 12pm - I called Telkom and spoke to Alisa Water, complained about the fault not being attended to... I asked to speak to her supervisor and she said her ...
When paying our account on July 4th, I noticed that we were in month 3/24 into internet provision. I called the service centre to inquire why the previous contract has simply been rolled over and why the CPA provisions of 40 days notice of expiration and for the contract to run on a month by month ...
I have visited the Telkom offices 4 times since moving to Mossel Bay. I applied online for my line to be moved from Cape Town to Mossel Bay. Installation date given by Telkom was 6 June 2013. The technician came and said we need to lay pipes and I heard nothing else from Telkom. Included with the ...
Following the complaint registered in June re: request for lines for my medical practice (80210169 and 80205182), I received an email response and an escalation code (AR5229616) and an undertaking that Talkom would follow up with me In the interim I had called in again and got another technical ...
When moving into our premises we were insured that we would have a telkom landline, that is so far from the case its not even funny! When calling Telkom over 2 years ago to ask if we can have our line set up, we were told by MULTIPLE call agents that our house does not exist... that's right... they ...