I am terribly disappointed with the way in which my fault has been handled. I have a 2MB ADSL line, when I do speed tests I don't even get 1MB, I have logged numerous faults now and must have spoken to and had technicians to my house, At least more than 10 times. My fault id''s Some that I have are ...
I have no internet for almost 2 month and they keep invoicing me. the problem i have no internet, i log a fault, and 3 complains and no one take attention of it. also i keep calling them every week and they tell me it is an area problem which is not true, my neighbours are working fine, i am ...
No Adsl service for 1 week. No report back as to what the problem is. ...
I applied for a business line on the 11 July. I was reassured that the line would be installed in 2 weeks as my business was to begin on the 1 August. Alas, what is the date today? Whilst the line and ADSL has been installed my line still doe not work!!! I have no dial tone and an operator at ...
I placed an order for an ADSL upgrade with call centre operator Flavio on Thursday 15 August 2013. When I had seen no response I called the call centre again on Friday 23 August 2013 to find out what the cause for the delay was. Eventhough I had been given a reference number when requesting the ...
I moved into a new apartment in Feb 2013. It is a new building and it turns out that Telkom had not laid cables. I contacted them in May 2013 to please connect a line for me so that I could get a landline and ADSL internet. They said it would take 3 weeks. It is now 3 months later and no progress. ...